Privacy Policy
Effective Date: June 10, 2026
Shanghai Duomu Industry Co., Ltd. (hereinafter referred to as "we", "us", or "our") attaches great importance to the protection of personal privacy and personal information security. This Privacy Policy is formulated in accordance with the Personal Information Protection Law of the People's Republic of China, Cybersecurity Law of the People's Republic of China and relevant national laws and regulations to specify the rules for the collection, usage, storage, protection and sharing of users’ personal information.
This Privacy Policy applies to all users who visit and use our official website, including online consultation, document downloading, message submission and other related services. By accessing our website and submitting personal information, you acknowledge that you have fully read, understood and unconditionally agreed to all terms of this Privacy Policy.
1. Information We Collect
We adhere to the principle of minimum necessity and only collect information required for business services without collecting irrelevant sensitive personal information.
1.1 Information Actively Submitted by Users: The information you voluntarily submit through online forms, including your name, phone number, email address, company name, address, job position, consultation demands, project parameters and other business-related content.
1.2 Automatically Collected Data: When you browse our website, we automatically collect basic access data, including IP address, device type, browser type, access time, browsing pages and stay duration. Such data is only used for website security maintenance, fault troubleshooting and data analysis, and will not be bound to your real identity.
1.3 Cookie Data: Our website uses Cookies to optimize browsing experience and record user preferences. No sensitive privacy information will be collected. You may refuse or clear Cookies through browser settings; however, some functions of the website may not work properly.
2. Usage of Collected Information
We only use the collected personal information within the notified scope and shall never sell or rent user information for illegal profits:
2.1 Respond to your product consultation, technical support, quotation application and business cooperation requests;
2.2 Provide you with product brochures, technical manuals, case resources and other related materials;
2.3 Complete business docking, contract performance, order follow-up, equipment delivery, after-sales service and customer return visits;
2.4 Analyze website access data to optimize webpage layout, product display and overall service quality;
2.5 Maintain website operational security and defend against network attacks and illegal access;
2.6 Comply with legal obligations and respond to official inspections from competent authorities;
2.7 Send updates of new products and industry information only with your explicit consent, and you may unsubscribe at any time.
3. Information Storage & Security Protection
3.1 Storage Period: We retain your personal information only during the service period. After the service is terminated and no legal retention obligation is required, we will delete or anonymize relevant data within 15 working days. Data required by laws and regulations will be retained in accordance with statutory provisions.
3.2 Security Measures: We adopt SSL encrypted transmission, firewall system, encrypted data storage and hierarchical permission management to fully protect user information and prevent information leakage, tampering, loss and unauthorized access.
3.3 Internal Control: We have established a complete data security management system, restricted internal access permissions, signed confidentiality agreements with all employees, and conducted regular information security training to eliminate information leakage risks.
4. Information Sharing & Disclosure
We solemnly promise not to sell, rent or resell any user personal information. We only share user information under the following legal circumstances:
4.1 Obtain explicit authorization or written consent from the user;
4.2 Provide necessary information to logistics providers and third-party technical service providers for contract performance, and sign confidentiality agreements to restrict over-range usage;
4.3 Disclose information in accordance with legal requirements, administrative orders or judicial judgments;
4.4 In case of merger, division or asset transfer, user information will be transferred to the successor, who shall still abide by this Privacy Policy, and users will be notified in advance.
5. User Rights
In accordance with relevant national laws and regulations, you enjoy the rights to access, correct, delete data and withdraw authorization:
5.1 Access Right: You may apply to inquire about your personal information stored by us;
5.2 Correction Right: You may require us to correct or supplement inaccurate or incomplete personal data;
5.3 Deletion Right: You may request us to delete your personal information under valid conditions;
5.4 Consent Withdrawal Right: You may withdraw your authorization for marketing push or information sharing at any time without affecting previous legal data processing behaviors;
5.5 Complaint Right: If you have any objections to our data processing behavior, you may contact our customer service or file a complaint to the competent regulatory authority.
We will verify your identity and reply to your application within 15 working days.
6. Minor Protection
Our website is oriented to industrial enterprise clients and mainly serves adult users. We will not actively collect personal information of minors under 18 years old. If you are a minor, please do not submit any personal information to our website. We will delete accidentally obtained minor information immediately once discovered.
7. Policy Updates
We reserve the right to revise this Privacy Policy according to business upgrades and legal updates. Major adjustments involving core user rights will be displayed on the homepage for 7 days and take effect upon publication. Your continued use of the website after the update indicates your acceptance of the revised terms.
8. Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us via the following methods:
Company: Shanghai Duomu Industry Co., Ltd.
Address: No.1, Floor 1, Lane 615, Fengdeng Road, Malu Town, Jiading District, Shanghai, China
Email: duomushanghai@gmail.com
Tel: 021-66080902
Disclaimer
Effective Date: June 10, 2026
Welcome to the official website of Shanghai Duomu Industry Co., Ltd. (hereinafter referred to as the "Website"). Please read this Disclaimer carefully before browsing and using our website services. Your access and use of the Website shall be deemed that you have fully accepted all terms of this Disclaimer.
1. Copyright Statement
All webpage designs, texts, product images, videos, technical solutions, case materials and data on this Website are copyrighted by Shanghai Duomu Industry Co., Ltd.. Without our written official authorization, any entity or individual shall not copy, reproduce, modify, resell or republish the above content for commercial purposes. We will pursue legal liabilities for all infringing acts. Users are allowed to browse and collect relevant content for personal non-commercial use only.
2. Product Related Disclaimer
2.1 All equipment parameters, dimensions, performance data, supporting powder types, applicable working conditions and price ranges displayed on the Website are for reference only. We reserve the right to update product structure and technical parameters due to technical iteration and product upgrading without prior separate notice.
2.2 The application cases, renderings and test data displayed on the Website are tested under specific working conditions. The processing effect may vary according to workpiece materials, operating environment and processing technology. We do not guarantee all users can achieve the same test effect.
2.3 All content on the Website shall not be regarded as commercial offer, legal commitment or formal trading contract. The final procurement specifications shall be subject to the officially signed sales contract and technical agreement between both parties.
3. Usage Risk Disclaimer
3.1 We shall not bear any joint liability for direct or indirect losses caused by users independently formulating processing schemes, purchasing accessories and debugging equipment based on website content.
3.2 Technical suggestions obtained through online consultation, phone call or material downloading are only for reference. Users shall conduct sample tests and condition verification independently before formal mass production, and shall not take relevant suggestions as the only production basis.
3.3 We shall not be responsible for equipment damage, workpiece rejection and personal safety accidents caused by unauthorized equipment modification, illegal operation, non-standard maintenance and the use of non-original consumables.
4. Third-Party Links Disclaimer
The Website may contain third-party links for user convenience. We do not guarantee the authenticity, legality and security of third-party platforms. Users shall bear all risks arising from accessing external links voluntarily.
5. Website Operation Disclaimer
We strive to ensure 24-hour stable operation of the Website. We shall not be liable for any direct or indirect losses caused by temporary downtime, data delay or content abnormality due to server maintenance, network failure, hacker attacks, force majeure and other uncontrollable factors.
6. Disclaimer Update Rules
We reserve the right to revise and update this Disclaimer at any time. The updated version shall take effect immediately after being published on the Website without separate notification. Users shall check the latest terms regularly.
7. Jurisdiction
Any disputes arising from the use of this Website shall be resolved through friendly negotiation. If the negotiation fails, the disputes shall be submitted to the people’s court where our company is located, and governed by the laws of the People's Republic of China.
Shanghai Duomu Industry Co., Ltd.
Address: No.1, Floor 1, Lane 615, FengdengRoad, Malu Town, Jiading District, Shanghai, China
Tel: 021-66080902
Email: duomushanghai@gmail.com